Transport News

UD Trucks keeps on delivering for Bodman Transport

For Bodman Transport, UD Trucks have been a constant as the operator has evolved since its founding years in 2001

Mick Bodman, owner of Bodman Transport, says reliable trucks and dependable service support networks are key to achieving customer loyalty for transport businesses.

He says getting the right equipment and service has been key for Bodman Transport since it was established in 2001 in Albury.

“Express is our standard,” Bodman says. “Our customers depend on us with overnight service, so goods can be delivered on time.”

Bodman says that the hard work and dedication of his team, his reliable UD Trucks and the support from the dealership network has enabled his business to deliver high quality service and strengthen customer loyalty over time.

“We don’t have spare trucks lying around so we rely on reliability. What we do with our UDs and how they’ve been treated – we give them hell and they just keep going. Reliability is the key thing,” Bodman says.

The owner operator reiterated that daily, his customers rely on Bodman Transport to efficiently transport their cargo. Bodman says UD Trucks as a partner has been instrumental in ensuring this efficiency through the deployment of UD’s robust and dependable trucks.

With Bodman Transport’s trucks collectively clocking close to 10,000km per day, vehicle reliability is a must. Equally, the need for accessible and dependable service and support is essential for the Bodman’s fleet and their fleet is currently well supported by CMV Truck & Bus Albury/Wodonga.

 

“We’ve got a really good relationship with the dealer network,” Bodman says. “They understand that we’re a small company and they do everything to appease us.”

Bodman Transport began its business carting pallet and parcel deliveries locally. Over the years, the business has grown its fleet to 15 trucks and today proudly operates six UD trucks with more on order, all delivered and serviced through the Volvo Group Australia dealer network.


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When asked about Bodman’s decision to buy a UD, Bodman says that it started before he even started driving trucks.

“A neighbour of mine had a transport business and had UD Trucks and loved them. I used to help him wash them and I suppose that’s where it started. I knew about their reliability, so as it came time, I don’t really think I thought about it, I just bought a UD,” Bodman says.

Bodman’s biggest testament to the reliability of the UD product is its truck ‘Knackers’ that is nearing 1,000,000km. Knackers is the second truck that Bodman’s purchased and was delivered brand new in 2007.

Knackers used to clock close to 1,000km a day, travelling from Albury to Wagga, then Canberra and back to Albury on the 5-day-a-week express schedule.

“She’s had a hard life but still going strong,” Bodman says.

 

When reflecting on Bodman’s sentiments around his business operations and experience with UD Trucks, vice president of UD Trucks Australia Lauren Pulitano says that it is fantastic to hear how UD Trucks has played a key part in enabling reliable service for Bodman Transport and allowing it to achieve customer satisfaction.

“UD Trucks are known for their strength and dependability and to hear stories such as Bodman Transport’s is a testament to our brand ethos of ultimate dependability. To see this dependability translated to customer satisfaction for Bodman’s customers, that is the ultimate goal,” Pulitano says.

“UD Trucks consistently strive to provide dependable high-quality service and support and it’s great to share these values with our dedicated partner in Bodman Transport.

“We’re grateful for Bodman Transport’s support and trust over the years and getting to hear its unique and authentic story during the UD Trucks Lap of the Map.”

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