Long-established truck dealership wins the 2013 Parts Dealer of the Year Award
Queensland-based dealership Toowoomba Truck Spares (TTS) has taken home the 2013 Parts Dealer of the Year Award.
Presented by Penske Commercial Vehicles (PCV), the award was given to TTS Director John Dann and Parts Manager Brett Merritt at a ceremony in Melbourne.
“The PCV Parts Dealer of the Year Award recognises excellence in overall parts performance, with a particular focus on professional customer service,” Penske says in a statement.
“Measurable categories include parts operations, customer satisfaction, and parts sales performance.”
Penske also awarded Cummins Filtration the 2013 Parts Supplier of the Year Award, while the Innovative Parts Supplier of the Year award went to SKF Australia.
“Cummins Filtration is delighted to receive this award from PCV. After winning the Innovative Supplier of the Year Award in 2012, it is an honour to win this award again,” Cummins Filtration Business Manager Chris Whitton says.
The annual PCV Awards are voted on by Western Star’s parts department staff and the parts staff of the dealer network in categories like supply performance, customer service, field representation and overall support.