Australian logistics technology brand Shippit has announced it is democratising access to its proprietary AI operating system to give retailers the same logistics capabilities as other supply chain leaders.
In a move that changes the ANZ retail landscape, retail logistics brands can now access Shippit Intelligence to access the same tool that made global leaders like Amazon the gold standard for delivery and post purchase experience.
Shippit Intelligence addresses a critical challenge facing the industry: the “silent killer” of lost sales and market share caused by the logistics gap between local retailers and global giants.
Trained on more than a decade of real-world outcomes and billions of parcel movements, the platform levels the playing field, giving retailers the tools and insights to compete with confidence.
Almost nine out of 10 Australians abandon their carts before checkout, costing retailers more than $18 billion in lost sales annually. The driver isn’t price or product, but a lack of clear and flexible delivery options at checkout.
Shippit says while parcels arrive on average in just 1.7 days, retailers typically advertise a much longer delivery window of 5.2 days at checkout.
The brand says global leaders like Amazon have set the benchmark by investing heavily in logistics infrastructure and customer experience. It says their advantage lies not only in scale but also in the precision and reliability of their delivery systems – capabilities long out of reach for local retailers.
Shippit Intelligence closes this gap by providing retailers with access to the same intelligence and tools to compete confidently.
“Delivery is the new battleground of retail,” Shippit co-founder and joint CEO Rob Hango-Zada says.
“Too often, retailers spend big to win customers, only to lose them at checkout. Shippit Intelligence flips that by making logistics a true competitive advantage.
“We’ve already seen the results with Petbarn, where customers who choose on-demand delivery spend 3.5 times more and shop 35 per cent more often. When retailers treat delivery as a growth driver, not a cost centre, that’s when they get ahead.”