APAC ecommerce delivery platform Shippit has announced a key expansion to its operations by formally expanding into New Zealand.
Shippit’s launch into New Zealand comes at a time when only price is seen as more important than delivery experience to customers. Almost four in five Australians have labelled the post-purchase experience as very or extremely important in the current landscape.
Its New Zealand operations will be led by Head of Market Development Sofia Newcombe and will be supported by a team of 30 staff across research and development, product, shipping operations and customer success and sales.
Co-founder and co-CEO of Shippit William On says the company’s expansion into New Zealand showcases its desire to become a truly trans-Tasman organisation.
“Today is an extremely exciting day for Shippit as we formally expand into New Zealand, a market we’ve admired from afar for a long time,” On says.
“Expanding into New Zealand, where we already count leading retailers like Spotlight and Freedom as customers, is a very natural step of us as we seek to become a truly ANZ platform.
“Like Australia, New Zealand is an entrepreneurial, proud and innovative retail market. Our arrival comes and a pivotal time though, as retailers prepare to compete against foreign retail entrants.
“Delivery has a genuinely causal effect on loyalty, and through our platform we have the opportunity to power the next generation of retailing here, just as we have done in Australia over the last decade.”
The New Zealand retail market is expected to generate $8.44 billion in revenue by the end of 2024.
Shippit says its strategy will focus on forging alliances with key partners on key priorities including diversifying delivery options through same-day or on demand deliveries, providing new optionality for bulky deliveries, expanding international delivery channels and supporting retailers with owned fleets.
Key features of Shippit’s platform include:
- Comprehensive Coverage: For +95 per cent of New Zealand’s parcel volume and deliveries across North and South Island.
- Bulky Deliveries: Support for bulky deliveries up to 50kgs, including the ability to ship bulky goods overnight, so retailers can diversify product ranges.
- Delivery Optionality: Multiple delivery options, including standard, express, and on-demand delivery with leading carriers, to power delivery choice and increase cart conversions.
- Smart Allocation: Ready-to-go carriers and smart carrier allocation, enabling retailers to add carriers rapidly and stay in charge of which carriers are allocated, whether it’s cheapest, fastest or based on their own custom rules.
- Expert Support: Access to logistics consulting, carrier account management, and delivery support from in-house experts.
Over 100 million deliveries are booked through the Shippit platform every year worldwide, and since its launch in 2014 almost $30 billion worth of ecommerce orders have been fulfilled.
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