Logistics News, Logistics Technology

SAP and Linfox partner for warehouse solution

Customer onboarding processes have shortened significantly for Linfox and its warehouses

Software developer SAP is supplying major supply chain and logistics provider Linfox a custom digital warehouse solution (DWS).

The DWS will optimise the end-to-end operation of Linfox’s warehouse sites, SAP says, as well as being used to streamline its customer onboarding processes and functionality. 

Created using SAP’s warehouse management application, the custom DWS was fully implemented across Linfox’s warehouses at the end of 2020.

Linfox chief information officer Nick Delija says that it has cut the customer onboarding process from four months down to between four to six weeks.

“DWS powered by SAP has freed our team members to focus on higher value tasks, increasing our flexibility as a logistics partner,” he says.

This was particularly crucial during the pandemic when managing distribution of vaccines.

“DWS has also increased our speed to market, bolstering our competitiveness and exceeding customer expectations.

When we work with SAP to seamlessly integrate with automation solutions, there’s a lot of benefits. 

Linfox has been using the DWS to integrate automation solutions, which are now running across several of its sites.

It has allowed the company to centralise and streamline many processes including inventory management, picking, putaway, cold chain storage, dock appointment scheduling, cross-docking and dangerous goods management.

Three of its warehouses are now fully automated through DWS, with technology including automated storage and retrieval systems and robotic palletisers to streamline these processes.

SAP ANZ president and managing director Damien Bueno says the company’s technology has been a major benefit to Linfox.

“The transport, logistics and supply chain sectors have undergone significant change over the past few years, driven by ongoing pandemic-related disruption, and being able to react quickly to unexpected market and supply chain disruptions is critical to success,” he says.

Working with Linfox, we’re helping them to centralise systems and streamline processes through real-time visibility of warehouse operations.

“This has enabled them to better respond to market changes and disruptions, free up resources from administrative activities, and focus on driving business growth. 

SAP currently provides its applications and services to businesses and public customers across 25 industries globally.

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