Transport operator DSE Transport has listed its reasons for going with the new release Iveco S-Way heavy truck
DSE Transport has added to its fleet via a new model of Iveco trucks as it looks to continue growing.
With 50 employees and more than 300 subcontracted drivers DSE (Delivering Service Excellence) Transport is a growing force in the road transport industry.
Based in New South Wales and with a mix of local and intrastate deliveries in mind for the new trucks, DSE went looking for an option that best suited their fleet needs.
For DSE Transport State Manager Mitch Sherry, the safety and service offered by Iveco and the new S-Way model won the day, encouraging him to add three new Iveco’s to the fleet, in a first for the company.
“We evaluated several contenders but ultimately were attracted by the features of the S-Way, the added safety compared to others in the segment along with the styling of the trucks was attractive,” Mitch says.
Having started as a driver himself and about to celebrate his 16th year with DSE, Mitch has a thorough understanding of the daily freight tasks the company manages.
“My early life as a driver helps me better understand the challenges drivers face out on the road and from an operational perspective with things such as delays and other factors that are out of their control,” Mitch says.
“I can also appreciate how important it is to have the right vehicle for the application.”
The three new S-Way trucks added to the DSE fleet are fitted with 14 pallet curtainsider bodies, ‘StrapNGo’ load restraint systems and three tonne tail lifts.
The curtains feature the company’s distinct livery and the cabins have also been wrapped to match.
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There’s no missing the DSE Transport livery on the new trucks
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The trucks feature 360hp / 1650Nm Euro6 (Step E) engines coupled to 12-speed Hi-Tronix automated manual transmissions and will be servicing a range of permanent and ad hoc customers, travelling anywhere between 500 and 1,000 km per week.
Mitch says safety is a major consideration for DSE and this greatly influenced the purchase decision as well as how the trucks were specified.
“Safety and compliance is front of mind for us, it’s one of the reasons we went for the larger AT cabin rather than the day cabin.
“Having a spacious and quality cabin allows for proper rest should the drivers need it, whether as part of their fatigue break requirements or if they feel tired and just need to stop for a rest.”
Standard safety features in the S-Way include Advanced Emergency Braking System, Brake Assistance System, Adaptive Cruise Control, Lane Departure Warning System, Electronic Stability Program with ABS (disc brakes all round) and ASR (Anti-Slip Regulation), Hill Holder and Driver Style Evaluation plus Driver Attention Support (DSE + DAS).
So far, the response from drivers has been great, Mitch says.
“They love them. I’ve had feedback from them saying that the trucks were more comfortable and well-appointed than their own cars. They comment on how quiet, smooth and easy to steer they are as well,” he says.
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The curtains pull back to allow plenty of room for pallets
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One thing that sets DSE apart from many competitors is an operating structure that sees a team of trained operators/allocators also act in a customer service capacity, this means that when customers contact the company, the person they speak with will be responsible for all aspects of handling the load, from booking, allocating, job monitoring to financial processing.
This customer-centric approach, transparency and accountability is something Mitch says he has also experienced with the dealer he bought the S-Ways from.
“We’re enjoying a good relationship with Sydney Iveco. It’s the friendly staff, and they always get back to me promptly and effectively. We’ll also use the dealership for ongoing servicing and maintenance of the trucks,” Mitch says.
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The new trucks cut a striking image on the road
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