Wagga Wagga-based business First Class Firewood says its reliable Isuzu Power Solutions (IPS) generator has been vital to its continued growth.
Wagga Wagga-based father and son duo Paul and Xavier Phyland have proved they have tenacity in spades after building First Class Firewood into a top-notch enterprise in just five years.
When Xavier graduated from high school, he wanted to start his own business with some guidance from his father Paul. He began researching possible business solutions that were required in the community, eventually settling on sourcing and processing firewood.
“First Class Firewood’s main job is the production of bagged firewood which we distribute to service stations throughout the Riverina,” co-owner-operator Paul says.
“Our business bags 10-kilogram bags of firewood and 10-kilogram bags of kindling and we also produce custom-made hardwood pallets to specific sizes which have been in high demand since 2020 with freight demand increases.”
Due to the rural location of Paul and Xavier’s worksite, the duo needed a setup to power and maintain their machinery, including their log-docking saw, firewood splitter and kindling machine.
Paul reached out to John Beattie at Wagga Motors when he was ready to upgrade his generator in mid-2022.
John recommended Isuzu Power Solutions’ GS020PTY generator set. This generator is integral to Firstclass Firewood’s operations because their property is not connected to the power grid.
The IPS GS020PTY 20KVA generator is powered by the Isuzu 4LE1 engine producing an output of 20 kVA / 16 kWe (Prime), with a rated voltage of 415 VAC / 50 Hz.
“John and the Wagga Motors team were very knowledgeable about IPS products and gave us the best advice on selecting a genset for First Class Firewood. As Isuzu is such a well-known reliable brand, we had no doubt that Isuzu Power Solutions would be a perfect fit,” Paul says.
Without the IPS GS020PTY gen set, Paul and Xavier would simply not be able to operate. There is nothing to fall back on in the rural location of their business, so their generator needs to keep working, day-in and day-out.
“The safety and control features are good; we always feel reassured that we are safe working with it,” Paul says.
“It’s extremely quiet. The lower decibels never create noise pollution, which is something we had to consider.”
Isuzu says the IPS gensets are designed with acoustic insulation, sound suppression technology throughout the canopy and crafted exhaust housings that reduce noise and balance high and low frequencies that work to prevent hearing damage when working on site. The IPS GS020PT also has a fuel efficiency of 5.2 litres per hour.
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Paul and Xavier were so impressed with their IPS genset they purchased an Isuzu NLR 45-150 Traypack from Wagga Motors, a light-duty truck able to be driven on a car drivers’ licence, to deliver their product all over the Riverina.
“We were so happy with the IPS genset, so we decided to inquire and then purchase an Isuzu truck for our local deliveries,” Paul says.
Isuzu Power Solutions’ customers can always rely on the outstanding aftersales support provided by the National Dealer Network. With Wagga Motors backing up First Class Firewood, Paul and Xavier have support at every fork in the road.
“Isuzu and IPS can be relied upon, they’re not going anywhere, they’re expanding parts and future service so you know ongoing support will never disappear or be an issue.
“With such a good track record in Australia we felt secure when choosing IPS to support First Class Firewood,” Paul says.