Major retailers Coles, Woolworths, Cosco and Metcash hail new product recall technology, ask suppliers to register
July 31, 2012,/b>
Major retailers Coles, Woolworths, Cosco and Metcash have hailed new GS1 Australia product recall technology, and written to suppliers asking them to register.
“We are pleased to announce our support of GS1 Recallnet, our industry’s tool for the effective management of recall and withdrawal notifications,” the retailers proclaim in an open letter to trading partners on the GS1 website.
Developed by
the not-for-profit supply chain standards organisation, Recallnet accelerates product recalls and withdrawals by simplifying and automating the exchange of information between suppliers, distributors and retailers as well as government agencies such as Food Standards Australia (FSANZ) and the Australian Competition and Consumer Commission (ACCC).
For suppliers, the online portal makes it easier to accurately issue these notifications to customers in a timely manner, speeding up the information flow, eliminating confusion and saving money.
“We are now encouraging all of our partners to work with us by registering to use the portal,” the letter adds in bold font.
“When you issue recalls and withdrawals today, it’s hard to know whether the right information is delivered to the right people at the right time; which is why we’re proud to be joining this industry-wide effort to improve and standardise recall and withdrawal notifications.”
Using Recallnet, recalled products can be quickly removed from sale and supply, thereby protecting the brand and consumers.
“Our organisations are actively participating in this initiative because of the positive benefits it brings to our industry and the safety of our customers,” the retailers wrtite.
“Since its launch in August 2011, GS1 Recallnet has been incorporated into the business processes of a significant number of our trading partners.
GS1 Recallnet is administered by GS1 Australia on a cost-recovery basis.
Access to the portal is available to all suppliers, with fees of $120 per annum which includes access to full training as well as the ability to undertake mock recalls – a critical part of product recall preparation.