Truckmaker boosts service and parts presence in Western Australia
Isuzu Australia has expanded its aftersales reach to Western Australia’s south coast with the addition of Esperance-based South East Auto and Heavy Diesel (SEA Heavy Diesel) as an authorised service and parts outlet (ASPO).
SEA Heavy Diesel was founded by Tim Warr and wife Chrystal in 2015, providing diesel services and repairs, along with air-conditioning and electrical repairs and maintenance.
The business includes two full-time qualified heavy diesel mechanics and a full-time junior parts interpreter.
It becomes one of Isuzu’s 70-plus dealerships and ASPOs across Australia.
“We’re proud to be representing Isuzu Trucks here in Esperance,” Warr says.
“Isuzu Trucks is a very well-known brand, and for local owners and operators in and around Esperance, it’s a great opportunity to have access to authorised Isuzu servicing and parts.”
“We’ve done some major work to ensure the workshop is updated and fully capable of the work we’ll be entrusted to undertake.
“Our staff are fully trained by Isuzu Australia, and we have the latest software and tools to diagnose, repair and maintain the latest in truck technology. We’re ready and raring to go and of course, we welcome all new and existing Isuzu owners.
“The local community has been really supportive, and we’ve been able to grow as a small business.
“Now, with Isuzu Trucks on board, we will be able to employ more locals to join our team.
“Our son works after school on a casual basis as a trade assistant, plus we also often have a number of work experience kids from the local high school here.”
Isuzu recently added Traypacks to its Australian Ready-to-Work range
IAL national dealer development manager Nathan Ton says the partnership will benefit Isuzu customers in the area.
“We’re extremely pleased to have Tim, Chrystal and the team at SEA Heavy Diesel on board in 2019 as our latest ASPO,” Ton says.
“The arrangement fills the coverage gap in Western Australia. Those southern reaches of the state have traditionally been a bit of a grey area for most truck manufactures, so this announcement is extremely welcomed, especially for our customers.
“SEA Heavy Diesel is already very well respected in the region, and they are known for their excellent customer-centric approach and technical know-how.
“It’s for these reasons we have every confidence Isuzu truck owners in the surrounding area will now have access to the most up-to-date service and repair skill-set.”