Daimler Australia engages Stevens for advisory role

US truck industry legend to share expertise with Daimler's Australian dealership network

Daimler Australia engages Stevens for advisory role
Dan Stevens (left) with Daniel Whitehead


Daimler Truck and Bus Australia has appointed North American truck industry legend Dan Stevens for a dealership advisory role.

Stevens is a just-retired Daimler trucks dealer principal with over 40 years of experience, including 14 years as president, equity partner and chief operating officer of three major Daimler Trucks North America dealership groups.

The last dealership group he led featured 25 Freightliner dealerships employing 1,100 people and delivering approximately 7,000 new and used vehicles per year.

In his new role, Stevens will advise Daimler Australia's heavy vehicle dealership network with best practice methods.

Stevens will travel to Australia regularly and visit individual dealerships, run coaching sessions, implement continuous improvement plans, provide consulting services and provide feedback to Daimler Truck and Bus senior management.

Read about Daimler's next global step in automated vehicles, along with a new Freightliner Cascadia, here

Daimler Truck and Bus president and CEO Daniel Whitehead says Stevens will be a great asset.

"Dan has been a remarkably successful dealer for the best-selling truck brand in one of the largest heavy duty markets in the world, so he has a vast amount of knowledge to share," he says.

Daimler Truck and Bus aftersales and network development director Greg Lovrich says Stevens had already made an impression on Australian dealers.

"We brought Dan out to Australia to speak at a sales conference a few years ago," Lovrich says.

"He was so impressive and our dealers told us his presentation was extremely valuable.

"So when we had to chance to bring Dan on as an advisor and mentor, we jumped at the opportunity."

Stevens says he is looking forward to spending more time with Australian Daimler Truck and Bus dealers, who look after the Mercedes-Benz, Freightliner, Fuso and Alliance Truck Parts Brands.

"The timing couldn’t be better to engage with the Australian Daimler dealer network," Stevens says.

"Mercedes-Benz already offers the best cab-over product in the market and the release of new Freightliner and Fuso models in the next year will mean Daimler products are unsurpassed no matter what work they need to perform.

"The best products sold and serviced by the best dealers is a winning combination on any continent."

The Australian Daimler Truck and Bus dealership network is seeing a range of developments currently including the recent opening of a world-class dealership at Laverton, developed at a cost of over $30 million, and the strong take-up of the Elite Support initiative, which was first introduced in the United States.

There are now four dealerships that meet the elevated Elite Support certification standards in Australia and New Zealand and 15 more are currently working through the extensive certification process.


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