Massive dealership sports 18 bays and range of services
Gold Coast Isuzu has unveiled a purpose-built, state of the art, 6,000-square metre truck centre on a 4.4-hectare site.
Isuzu Australia Limited’s (IAL) MD and CEO Hiroko Yaguchi joined director and COO Phil Taylor, other IAL staff plus customers and guests to celebrate the unveiling of Gold Coast Isuzu’s new dealership.
Gold Coast Isuzu is a key part of the Frizelle Automotive Group, founded by James Frizelle and now operated by son Brett and daughter-in-law Rebecca Frizelle.
The huge facility aims to deliver the best possible customer experience, with 18 service bays, full service pit, wheel alignment, wash bays, driver rest areas and a large retail parts facility and warehouse.
The grand opening of the new dealership – one of the largest commercial vehicle centres on the Gold Coast – was attended by a host of familiar faces from Queensland’s local transport industry.
The model dealership has been an example of how to build a successful operation on the back of outstanding service and relationship building, as Phil Taylor attested to at the opening of the new facility.
“Using Isuzu’s Dealer Excellence Recognition Program as a barometer, I can confirm that Gold Coast Isuzu has been a perennial achiever, qualifying no less than 15 times in the last 18 years.
“Such a long and consistent stint of success is built upon deeper customer relationships. This ‘people-focussed’ approach extends to the dealership’s workforce as well,” Mr Taylor said.
“With infrastructure investment on the Gold Coast up, the city is growing rapidly, and we fully expect Gold Coast Isuzu to take advantage of that situation by continuing with their outstanding customer care in this brilliant new facility.”
