Paccar announces 2014 dealers of the year


Brown and Hurley Toowoomba and Barry Maney Group Mt Gambier take out top gongs.

Paccar announces 2014 dealers of the year
From left to right: Paccar marketing director Andrew Hadjikakou, Brown and Hurley dealer principal Matt Innes, former Brown and Hurley dealer principal Tony Hurley, Paccar Australia managing director Mike Dozier.

 

Paccar has announced its dealers of the year for 2014 at its annual dealer event in the Hunter Valley.

Kenworth dealer of the year went to Brown and Hurley Kenworth DAF Toowoomba, and DAF dealer of the year is Barry Maney Group (BMG) Kenworth DAF Mt Gambier.

Brown and Hurley Toowoomba was selected from a field of over 55 dealerships throughout Australia, New Zealand and Papua New Guinea.

It scored highest in rankings based on customer service, general dealership performance, truck sales, finance and parts support.

In 1964 Brown and Hurley became the first distributor of Kenworth trucks in Queensland and NSW's Northern Rivers region.

Over the years the group has expanded operations throughout those states, and opened its full service Toowoomba dealership in 2009.

"The Toowoomba dealership is a wonderful example of a successful regional branch," Paccar Australia managing director Mike Dozier says.

"Setting foot in the Toowoomba dealership, Kenworth customers and prospective buyers can expect the same high levels of service and advice that they would receive in a major metropolitan dealership."

The 28,000 square metre Toowoomba dealership has a 22-bay workshop and parking areas for drivers to leave trailers while their prime movers are being worked on, Paccar says.

There are 14 fully qualified technicians and seven apprentices, a driver's lounge featuring a kitchen and sleeping quarters and a 24-hour breakdown service.

Dealer principal Matt Innes says overall staffing has grown from 20 to 53 people on the back of a recovering agricultural sector, considerable mining exploration and a loyal customer base.

"The truck industry can be quite cyclical, especially in rural and regional areas where economic conditions are affected by factors such as weather," he says.

Meanwhile BMG Kenworth DAF Mt Gambier was awarded DAF Dealer of the Year from more than 40 dealerships throughout Australia.

Its facilities include a 14-bay workshop with several drive-through bays capable of servicing B-doubles, new tooling such as wireless truck hoists and VTEQ roller brake tester.

DAF Trucks Australia general manager Rob Griffin says DAF enjoyed a market share record in Australia last year, and the strength of the DAF dealer network was one of the reasons for the brand's success.

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