PACCAR Melbourne named DAF Dealer of the Year

By: Greg Worrall

PACCAR Trucks Melbourne has achieved the highest recognition possible for DAF truck dealers in Australia by winning the 2007 DAF

PACCAR Trucks Melbourne has achieved the highest recognition possible for DAF truck dealers in Australia by winning the 2007 DAF Dealer of the Year Award.

Winning the award is testament to its focus on growing DAF’s presence in the Melbourne market.

Andrew Kneebone, General Manager, Retail Operations for PACCAR Trucks Melbourne, says he is thrilled to win the award, which recognises excellence in overall dealer performance, truck sales, parts sales and customer support.

"It is great to be recognised for our DAF sales and customer service efforts. DAF is a premium European brand – and with good reason. The range meets the needs of virtually every niche market, from smaller rigids for metro and short-haul applications to prime movers for heavy-duty and line haul," Kneebone says.

"At PACCAR Trucks Melbourne we have a closely-knit team of knowledgeable sales and service specialists who are dedicated to DAF trucks – and this award acknowledges their commitment to providing great customer service."

PACCAR Trucks Melbourne services the western and northern suburbs of Melbourne, Ballarat, Geelong and surrounding districts. It is located only minutes from the Westgate Freeway and the Western Ring Road, and is within easy reach of CityLink, the Tullamarine and Calder Freeways as well as the Western and Hume Highways.

New and used truck sales, an ALLRig parts supermarket, an ALLRig Express truck wash, and state-of-the-art service facilities with 30 service bays including four fast lube service pits are all available at this leading dealership. It operates from 8am to 11pm Monday to Friday, as well as Saturdays until 6pm. A 24-hour breakdown and emergency parts service provides peace of mind for their customers.

In presenting the DAF Dealer of the Year award, Brad Wolstenholme, General Manager, DAF Trucks Australia, said PACCAR Trucks Melbourne is committed to excellence in every department. "We are proud to present PACCAR Trucks Melbourne with our premier award. This dealership has worked hard as a team to not only meet customer needs, but to also set a new standard for the industry," he said.

"It has invested heavily in training staff and building a solid infrastructure that supports the DAF brand. It is proactive in the marketplace, by identifying and supplying a variety of transport solutions to new and existing customers. Above all else, PACCAR Trucks Melbourne has demonstrated its commitment to DAF customers, by providing them with the best service before, during and after the sale," Brad added.

"We have had great success with the DAF CF range," Andrew said. "These models feature a low tare weight for optimum payload, powerful engines and a broad range of chassis and axle configurations The CF series is suitable for a multitude of applications, ranging from inner-city delivery to construction vehicles and intrastate operations. DAFs are designed to make life easier for the professional driver."

"DAF customer support is very important to us. We have two specialist DAF Sales Consultants and seven highly-trained DAF service technicians. As our DAF business grows, we will add other professionals to the DAF team," he added.

DAF Trucks Australia, a division of PACCAR Australia Pty Ltd, distributes a range of medium and heavy-duty trucks throughout Australia.

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