Port Authority of NSW’s redesigned website has recorded 1.8 million visits in its first year, highlighting growing demand for real-time port, cruise and safety information.
The website, launched in 2025, supports 24/7 operations across NSW’s six major ports by providing vessel movements, Harbour Master directions, cruise schedules and maritime safety updates.
Why is website demand growing?
The site recorded 2.5 million page views from 618,000 users over the past 12 months.
Port Authority of NSW CEO John McKenna said the website has become a critical operational and public information channel.
“The first year performance data confirms the redevelopment is delivering stronger engagement across critical operational and community content,” McKenna said.
Cruise schedule engagement rose 10 per cent, while vessel movement views increased by 8.3 per cent.
What information are users seeking?
The strongest growth came from community content, which almost doubled, while views across the community consultation hub tripled.
Maritime heritage content also recorded a 71.5 per cent increase, while venue and visitor information rose 13.5 per cent.
McKenna said the redesign was based on user needs and aimed to make information easier to access.
Why does this matter for ports?
For mariners, port users, agencies, cruise passengers and nearby communities, reliable online information is now central to safe and efficient port operations.
The website also supports community consultation, allowing users to access visual project information, complete online polls and participate in engagement sessions.
User feedback was strong, with 94 per cent of users saying they could easily find the information they needed.