Officeworks completes phase one of its supplier on-demand business-to-business portal
March 17, 2010
Officeworks has completed phase one of its supplier on-demand business-to-business (B2B) portal.
Sterling Collaboration Network (SCN), the foundation for the portal, operates as an on-demand, managed service by Sterling Commerce and replaces Officeworks’ previous on-premise solution.
Officeworks’ General Manager of IT and Supply Chain, Matt Gurrie, says phase one of the electronic B2B trading community is now live and operating smoothly.
The new offering in on-demand mode offers Officeworks a solution for its traditional electronic data interchange (EDI) enabled suppliers and will offer an important platform for the company’s “non-EDI” enabled suppliers, who can utilise a web forms capability to send, receive and monitor their orders through a web portal.
“This initiative is just one of many that Officeworks is working through to ensure we provide leading-edge capability and better service to our customers by making it easier for our suppliers to trade with us.
“Sterling Commerce has been a strong and reliable partner to work with on this project and we are extremely pleased to achieve this result,” Gurrie says.
In existence for more than 30 years, the SCN manages as many as 4.5 million B2B documents per day with more than 99.9 percent reliability.
Operated as a managed service, SCN acts as a company’s B2B infrastructure, which lowers the cost of ownership by reducing start-up costs, accelerating time to market and ensuring predictable operations costs.
It also allows a company to keep their IT staff focused on strategic, profitable technology projects while ensuring high service levels and trouble-free operations.
Other customers of the SCN in Australia include Orica, L’Oreal and Visy.