Australia Post unwraps massive Brisbane Parcel Facility

Construction said to be largest mail facility in Southern Hemisphere

Australia Post unwraps massive Brisbane Parcel Facility
Inside the warehouse


Australia Post has opened the doors to its new 50,000-square-metre Brisbane Parcel Facility ahead of what the organisation says will be its busiest peak Christmas period in history.

Located on a 130,000sqm site, Australia Post’s largest-ever facility is the size of eight football fields and employs over 500 people, has 3,244 solar panels installed and features technology such as Automated Guided Vehicles (AGVs), robotic arms and parcel pickers to process 700,000 parcels per day at full capacity.

The $240 million investment in the flagship facility comprises two Beumer high-speed sorters capable of processing over 50,000 parcels per hour, four robotic arms that can clear 320 cages per hour, a parcel picker that can move 2,500 parcels per hour, and 23 AGVs that can lift and move objects weighing up to 1.4 tonnes each.

Australia Post notes the facility marks its transformation from a letter business to a growing ecommerce delivery and services organisation.

"Australians love online shopping, spending $27.5 billion nationally online last year and this facility will be able to process those parcels more efficiently right across the network – getting it from merchant to customer quicker," Australia Post Group chief operating officer Bob Black says

"Queenslanders are big online shoppers, with three of the top 10 postcodes – Toowoomba, Mackay, Bundaberg – each experiencing strong growth all above 20 per cent in 2018.

"What we’re also finding is that shoppers are jumping online earlier to snap up deals in annual online sales events, which means we’re getting bigger volumes, earlier in the peak period."

Australia Post teased the facility earlier this year

Last year Australia Post delivered over 40 million parcels in December, and on two occasions delivered more than 3 million parcels in a day – this year, volumes are already greater than they were at the same time last year.

Over the coming peak the organisation expects to deliver up to 3.5 million parcels on its busiest day.

Australia Post is in the midst of a national $900 million, three-year investment in infrastructure and automation.

"The new automation means we can process more parcels, faster, more safely and more securely than ever before," Black says.

"As we approach Christmas, we’ll have more planes in the air, more vehicles on the road, more people in our facilities and on the phones, and our Post Offices will be open longer so we can deliver our customers the best festive season yet."

The opening of the facility at Goodman’s Redbank Motorway Estate comes on the back of the announcement of Australia Post’s largest Christmas recruitment drive to date, and a series of new sites and upgrades all going live ahead of the peak Christmas rush.


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