Australia Post eyes letter sending efficiencies

By: Ruza Zivkusic-Aftasi

Mail options being looked through but extra cost for ordinary envelopes is not backed

Australia Post eyes letter sending efficiencies
Australia Post: ordinary letters unlikely to face stiff hikes


Australia Post has dismissed claims it plans extra charges for letter delivery, saying it is exploring all options to address financial losses caused by mail decline.

Australia Post Communications Advisor Jenni Bolton says the organisation has no plans on introducing a receiver pays model despite some media reports.

"Given the rapid decline of letter volumes and growing financial losses in the letters service as a result of customer preferences for digital communications and transactions, Australia Post is working on a range of options to stem the losses in our letters service and invest in the growth opportunities of parcels and express," Bolton says.

"With regard to stemming losses in our letters service, Australia Post is exploring a range of options and choices for senders of letters.

"Our current preference does not include a receiver pays model for our ordinary letters services."

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