Qantas Freight says new program accelerates delivery

Q-Go is a simplified product range that aids specific requirements

Qantas Freight says new program accelerates delivery
Qantas Freight is spruiking its Q-Go solution


Qantas Freight has implemented a new program that is set to speed up delivery service.

Its product range has been divided into four core Q-Go products that are based on speed, speciality lines and service offerings across its domestic and international networks.

The program has reduced the cut-off times for domestic drop-offs from 75 minutes to 45 minutes, making it easier for customers to select the special handling they require.

Qantas Freight moves more than 4,000 shipments a day.

The Q-Go product ensures cargo is handled speedily and accurately, Qantas Freight and Qantas Catering Group Executive Manager Alison Webster says.

"Q-Go is a simplified product range, bringing together our domestic and international product offerings for the first time," Webster says.

"Now, wether a shipment is moving internationally, domestically or across both networks, the Q-Go product range offers a seamless solution.

"By selecting the right Q-Go product our customers can be confident that their cargo will arrive at the right place at the right time with the right treatment every step of the way."

The four categories are priority, express, classic and mail, including six specialty lines that offer in-built special handling and service offer characteristics such as fresh produce, pets, animals, pharmaceuticals, valuables, fragile and oversize items.

"When it comes to air freight we know that speed and reliability are crucial," Webster says.

"Our Q-Go offering makes it easy for customers to select the speed and special handling they require or simply rely on our Q-Go Classic product for reliable economic air freight."

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