GS1 Recallnet removes agony of product recalls


GS1 Australia will launch its new product recall service GS1 Recallnet at a one- day conference in Sydney on Thursday

GS1 Recallnet removes agony of product recalls
GS1 Recallnet removes agony over product recalls

August 9, 2011

GS1 Australia will launch its new product recall service GS1 Recallnet at a one day conference in Sydney on Thursday

A May, 2010 review of product safety recall systems by Australia's Competition and Consumer Commission (ACCC) reveals in 2009 there were 779 recalls in Australia, some involving many thousands of products.

According to the ACCC report, the average return rate across recalls for all Commonwealth regulators is 56.75 per cent.

GS1 Australia’s Recallnet is a national product recall service to remove potentially harmful food, healthcare and other products from the supply chain.


According to GS1 Australia CEO, Maria Palazzolo, Recallnet is a standardised, industry-driven, web-based communication tool enabling businesses to share real-time product recall or withdrawal notifications with trading partners in a secure and direct manner.

"Recallnet issue accurate, timely and targeted notifications to trading partners and enables real time feedback as products are removed from the supply chain," Palazzolo says.

"It means users can benefit from a reliable, standardised notification processes and maintain consumer confidence by providing additional protection against potentially harmful products.

"Ultimately, the service will work to minimise the costs and risks of product recalls and withdrawals and protect customers’ brands."

Palazzolo says GS1 Recallnet has been designed in consultation with industry and is available to any business that may need to issue a product recall or withdrawal notification to its trading partners.

"The service isn’t limited to manufacturer-to-retailer notifications," she says. "For example, GS1 Recallnet enables producers to issue recall notifications to distributors and distributors to issue recall notifications to manufacturers.

GS1 Australia has been working with the Australian Food and Grocery Council (AFGC), Efficient Consumer Response Australasia (ECRA), the Liquor Merchants’ Association (LMAA) and Food Standards Australia and New Zealand (FSANZ) to establish GS1 Recallnet for the Australian grocery and liquor sectors.

Palazzolo says once launched for the food industry, the service will be made available to the healthcare sector based on requirements currently being developed by representatives from Government health jurisdictions, Therapeutic Goods Administration (TGA) and global suppliers.

GS1 Recallnet will be launched 10.40am this Thursday, August 11 at the Novotel, Sydney Olympic Park Hotel

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