Congestion burdens fleet efficiency: NRMA survey

Companies taking longer to do jobs, losing cash and wasting resources

Congestion burdens fleet efficiency: NRMA survey
Kyle Loades says congestion is hindering economic growth


While the federal government has come under fire for its infrastructure spending, including over major Sydney road building, motoring organisation NRMA has made its own business case for investment.

The annual NRMA Business Motoring Congestion Survey for 2017 saw 1,000 responses from business members painting the picture of how gridlock and other roads issues burden businesses, their fleets and their customers.

The message is that with road congestion worsening in the city, there are severe impacts on jobs and growth.

"Congestion doesn't just stop us from getting home to our families on time – as frustrating as that is – it slows economic growth, reduces a business' capacity to hire more staff, invest in research and development, and expand," NRMA president Kyle Loades says.

"Tackling Sydney's congestion is an absolute priority if we want Sydney's businesses to reach their potential and help drive the NSW and national economy, it's why the NRMA fought so hard to get crucial congestion-busting projects like WestConnex and NorthConnex built."

While the survey shows that businesses think congestion is increasing, there's also been a lot of support for major infrastructure projects currently underway.

More than half of NRMA members, 57 per cent, indicate they plan to use the WestConnex and/or NorthConnex once they're up and running.

"It is pleasing that so much transport infrastructure is being built in Sydney to tackle this congestion and a number of these projects, such as WestConnex, the second Sydney airport road infrastructure, Sydney Metro West and NorthConnex have received strong backing in our survey," Loades says.

Other findings include:

  • 67 per cent of businesses are using more fuel
  • almost 19 per cent are changing operating hours
  • almost 50 per cent reschedule appointment to avoid peak hour congestion
  • 52 per cent allow more travel time for deliveries and call-outs
  • 48 per cent waste time looking for parking
  • 76 per cent rely on technology to reduce congestion’s operational impact.


You can also follow our updates by joining our LinkedIn group or liking us on Facebook