Payment delays wreaking havoc says ASBFEO


Carnell raises raft of other issue troubling small business, with probes in the offing

Payment delays wreaking havoc says ASBFEO
ASBFEO is surveying small business about its concerns

 

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) consultation Kate Carnell’s exercise with its constituents has seen common concerns identified.

Half-way through the exercise delayed payments for goods and services tops the list of problems hindering both growth and day-to-day operations, along with payroll tax and paperwork.

Ironically, payments delay was an issue the now-defunct Road Safety Remuneration Tribunal, which is the subject of an ASBFEO investigation, sought to tackle.

"Some common themes are certainly emerging, with payment times chief among the problems impacting on small businesses, and one that will more than likely be the focus of an ASBFEO inquiry in the not too distant future," Carnell says.

"Other issues that are being raised include payroll tax, difficulties around hiring and firing, red tape, issues with the banks and access to affordable high speed internet," she said.

Carnell says that as well as speaking with small businesses directly, many have also been utilising the ASBFEO’s interactive online platform to share their ideas. 

"The interactive online ‘thinkBIGsmallTALK’ platform allows users to not only put forward their views and opinions, but to rate the ideas of others and offer practical measures that will positively shape the Australian small business and family enterprise landscape," Carnell says.

She is encouraging small businesses to continue submitting ideas and lodging complaints throughout the coming weeks.

The ASBFEO’s official consultation period closes at the end of June. 

The results of discussions with the sector will be reflected in an advocacy agenda, which will outline the ASBFEO’s focus in future.

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