DHL Express launches flexible collection service in Australia

The service is available in many city locations and a few regional centres nationwide


International express services provider DHL Express is offering its Australian customers more flexibility in parcel collections with its new partnership with exclusive newsagency retail network Hubbed.

The new service, which was launched today, gives customers additional pick-up options to collect their parcels from Hubbed’s more than 680 newsagents nationwide.

With online shopping becoming increasingly popular, consumers need more convenient options to collect their parcels, DHL Express Oceania’s senior VP Gary Edstein says.

"Newsagents are generally located in main shopping areas and have long trading hours including weekends, making them particularly customer-friendly," Edstein says.

"As more Australians turn to online shopping to buy the goods they want and need, we are expanding our delivery options.

"Correspondingly, by reducing the number of attempts our couriers need to make before a package is delivered, we can deliver a higher quality service to our customer base," Edstein says.

Currently, the service is available in many city locations and a few regional centres Australia wide.

"Hubbed believes newsagents are the answer to bringing physical and online retail together, making shopping more convenient," Hubbed CEO David McLean says.

"By introducing the DHL Express Online customers to their value, newsagents can return to the centre of the community, where they belong."

Hubbed is the only logistics provider exclusive to the newsagency channel in Australia, offering international and domestic parcel shipment and collection services nationwide.

Quantium Solutions, which is a wholly owned subsidiary of Singapore Post Limited, has a 30 per cent ownership of Hubbed.

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