On-demand service announces quick delivery of local and interstate parcels for metro customers
Courier provider Zoom2u has unveiled its new Australia-wide Zoom2u Demand service, which offers businesses and customers next-day parcel delivery.
The solution takes a different slant on goods delivery, relying on owner-driver style couriers using bikes, motorcycles, cars and vans to pick parcels up from one location and delivery them to the intended address, the company says.
Customers use an online form or iPhone and Android app to book the service that, according to founder and CEO of Zoom2u Steve Orenstein, can be tracked in real time and limits trips to the post office.
“Australians can now by-pass the post office and send their goods cheaper and more conveniently,” Orenstein says.
The Zoom2u Demand service is the second additional service the company has launched in recent times, with the previous inclusion of a three hour delivery option for the company’s customers in Melbourne, Sydney and Brisbane.
The Australian company says it has grown its courier network to over 700 members since opening its doors last year, with the aim to reshape the delivery industry in a similar vein to the moves Uber and Airbnb have made in the taxi and accommodation industries respectively.
Speaking with ATN in September, Orenstein explained that “like taxis, the courier industry is ripe for disruption”.
“Very little has been done to improve the customer experience, so I’ve set up Zoom2u to change that and respond to customer demand.”
The new Zoom2u Demand service began operating yesterday.