DP World implements changes to address trucking concerns


DP World will make import slots available two days in advance at its Melbourne operation to address trucking concerns

By Ruza Zivkusic | Janaury 24, 2012

A new vehicle booking system introduced at the Port of Melbourne last month did not allow carriers to adequately plan ahead for import container pickups, the Victorian Transport Association (VTA) says.

VTA Deputy CEO Neil Chambers says night shift operators were mostly affected.

"At the time of the changeover, carriers were concerned that what are called ‘slot drops’ were too restrictive," Chambers says.

VBS, which allows road carriers to log on to the system and make bookings for both import and export containers, were introduced with minimum disruption to operations, according to DP World.

Chambers says DP World was releasing import VBS slots 24 hours ahead, and only from midnight to midnight. He says the terminal operator has acted on the industry’s concerns and addressed the problem.

"From Wednesday February 1, DP World Melbourne will make import slots available two days in advance, thereby overcoming the issue of adequate planning for night shift operations," Chambers says.

"It also gives carriers extra time in advance to plan their transport operations and liaise with their customers about import container deliveries.

"We identified the problem, we raised the concerns, we discussed possible remedies, and the stevedore listened and acted to overcome the concerns. This is what differentiates Melbourne from other capital city container ports – the strong operational relationships that exist in this port and the willingness of the commercial parties to work together to solve problems."





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