FedEx launches new economy service in Australia, NZ

By: Jason Whittaker


FedEx Express has the expansion of its customer portfolio of services with the launch of FedEx International Economy service in

FedEx Express has the expansion of its customer portfolio of services with the launch of FedEx International Economy service in Australia and New Zealand and eight other Asia-Pacific markets.

FedEx International Economy is described as an economical, day-definite, customs-cleared, door-to-door service that features a transit time typically one to two days longer than premium FedEx International Priority service, which is designed for more time-sensitive shipments.

The new service effectively addresses the needs of customers who look for reliability and cost efficiency as a top priority in shipping.

FedEx International Economy is specially designed for customers with less urgent shipments of individual packages under 68kg.

No weight restrictions apply for multi-piece shipments. The service typically delivers intra-Asia packages in two business days, and shipments to the United States and major markets in Europe typically in three to four business days.

As with the FedEx International Priority service, customers can use fedex.com for online tracking with proactive e-mail notification in English and 15 other major languages.

"We believe there is a clear demand for a service that lies between our premium International Priority express service and the regular postal service," says David L. Cunningham Jr, President of FedEx Express Asia Pacific.

"Our International Economy service meets that need for customers, and at the same time broadens the portfolio of shipping options that FedEx offers."

Small- to medium-sized enterprises (SMEs) are among those that will benefit from FedEx International Economy service, the company says, as they require express solutions that are both cost-efficient and reliable.

The Asia Pacific has the largest concentration of SMEs worldwide, according to FedEx.

FedEx International Economy service is now available in 10 APAC markets: Australia, New Zealand, mainland China, Hong Kong, Japan, South Korea, Malaysia, Singapore, Taiwan and Thailand. It will be available in March in Indonesia, the Philippines and Vietnam.

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