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Hino opens two new premises off the back of dealer investment

A $7.4 million boost from its dealers has allowed Hino to expand its Australian presence

Hino Australia’s $7.4 million investment from its dealers, Adtrans Hino and City Hino, isare set to benefit its Sydney customers through two new facilities..  

Adtrans Hino has opened a brand-new premises in Marrickville, while City Hino recently launched one of Hino Australia’s first satellite parts and service centres in Fairfield.  

Joining the dealership 18 months ago, dDealer pPrincipal Mark Reynolds spearheaded the Adtrans move, transforming the dealership to increase efficiency and customer satisfaction.  

“These changes will provide significant benefits to Hino customers across Sydney with an additional 16 service bays and an increase in onsite parts storage of 37 per cent%, leading to quicker service times, and increased and faster parts availability,” he says.  

With an additional 10ten service bays, two new breakdown vehicles, a parts warehouse doubled in capacity and a location chosen for its proximity to the airport and major arterials, Reynolds says customers will reap all the benefits of convenience and high service, Reynolds says. . 

“The improved efficiencies and productivity of the service department including onsite brake testing, wheel alignment and weighbridge will benefit our customers with quicker service times and including same day service,” he says..”  

City Hino’s new $1 million Hino Hub in Fairfield East is in addition to the $5 million investment to the Arndell Park dealership undertaken in late 2023.  

General manager of City Hino, Daniel Glynn says as the business grows, it’s essential that customers are provided with increased options and accessibility for their parts and servicing requirements.  

“Our 5000 sqmm2 Fairfield East Hino Hub features a workshop purpose-built for trucking maintenance with 10 service bays and three new hoists for fast servicing, plus over 1,100 locations for parts storage,” he says.  

“We are an Authorised Inspection Centre, offering our customers convenience and minimising their downtime.”  

The Arndell Park upgrade in 2023 included a newly constructed parts warehouse, increasing parts storage by 300 per cent%, with an additional four work bays and new 14 and 35 tonne hoists.

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