Global transport and logistics company FedEx has announced the launch of an enterprise-wide AI education and literacy program to empower its global workforce.
The new program includes personalised, roles-based trainings for team members around the world and reinforces the company’s commitment to investing in the development of its people, consistent with its culture.
As part of a multi-year transformation journey, the company is using AI-powered solutions to make supply chains smarter for everyone. FedEx says the AI education and literacy program will build common AI fluency and skills across the global FedEx enterprise, helping team members develop and enhance capabilities to apply AI responsibly and effectively.
“The future of business is being shaped by data and AI more than ever before,” FedEx Corporation president and CEO Raj Subramaniam says.
“As FedEx continues its evolution into an AI-powered enterprise, our people remain at the heart of everything we do. We’re investing in AI education tools to help our team members grow their skills, support safer, smarter work and unlock new opportunities across the business.”
In addition to building out internal training programs that expand on AI fundamentals, FedEx has tapped Accenture to provide customised AI education programs. Through its AI-native training platform LearnVantage, Accenture will provide tailored, scalable training, complete with skill recognition and interactive live training sessions to drive adoption.
Personalised skilling pathways will also empower FedEx team members to build AI literacy, depending on where they are on their professional growth journey.
The enhanced AI training offering is designed to create a shared language of technology understanding across the FedEx team. Employees will learn the skills they need to apply AI responsibly within their function. FedEx leaders will be equipped with the knowledge of how to embed AI into their own work, their teams’ work and cross-functional processes to drive transformational change.
“We are on a journey to empower our people with AI literacy and the practical technology skills needed to keep driving our business forward,” FedEx Corporation chief digital and information officer Vishal Talwar says.
“As we create a shared, common understanding of AI internally at FedEx, team members will have access to modules, AI certifications, and mastery opportunities to help grow in their careers.”