Small businesses have new resource to help them quickly and easily get assistance to meet their workplace obligations
December 6, 2013
The Fair Work Ombudsman (FWO) has launched a new helpline for small businesses to make it quicker and easier for them to gain assistance on meeting their workplace obligations.
Small business owners that call the FWO’s infoline on 13 13 94 will now be able to select the option to go into a prioritised queue to have their questions answered.
The FWO’s Natalie James says the helpline is designed for small businesses that are not sure about the laws that apply in the workplaces and want to make sure they are doing the right thing.
“This streamlined service acknowledges that small business people engage in a wide range of tasks every day, and that sometimes they need extra assistance to step through any payroll and human resources issues in the workplace,” James says.
“This prioritised service will reduce waiting times for small business. Our operators will step them through what we need to know about their business so that we can give them reliable advice.”
James says providing advice to time-poor small businesses with minimal workplace relations support or expertise is a high priority for the FWO.
“The overwhelming majority of small business people want get it right when it comes to workplace laws and we are committed to helping them do that,” she says.
Employers can call the FWO’s infoline between 8am and 5.30pm weekdays to obtain free advice and assistance from a team of expert advisers. A free interpreter service is available by calling 13 14 50.
