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DHL Express changes global leadership structure

DHL Express has announced new leadership appointments that will allow the logistics giant to continue its global expansion

Logistics and shipping company DHL Express has announced it has made major changes in its Europe and the Americas leadership team.

The changes start with the appointment of new regional CEOs in both the Europe and the Americas sectors.

Current CEO for the Americas Mike Parra will take on the role of CEO for DHL Express Europe from January 1 next year, while current DHL Express Canada CEO Andrew Williams will become the new regional CEO of the Americas.

Both will report to DHL Express global CEO John Pearson and will be members of the DHL Express Global Management Board.

“These appointments recognise the strong leadership and commitment to service excellence and to our customers’ success of both Mike Parra and Andrew Williams,” Pearson says.

“Mike has achieved many accomplishments in the Americas, including consistently strong revenue and profit growth, expansion of our leading international time definite network and an intense focus on employee engagement and well-being, and I’m excited to have him lead the organisation in Europe.

“Andrew Williams has been a great leader for our organisation in Canada, growing revenue by nearly four times during his tenure and increasing our market share in the country. I trust that with his strong business acumen and commitment to innovation, people development and customer satisfaction, he will continue moving the Americas region forward.”

Parra has been the Americas CEO of DHL Express since 2016. He has led the DHL Express division to double in size from a revenue perspective, adding more than 12,000 jobs and expanding its operational footprint in the region, most recently with new regional hubs in the US, Mexico and Canada, and historic new direct in-network flights to Argentina, Chile and Brazil.

 Mike Parra. Image Supplied: DHL Express

Having started his logistics career at DHL Express in 1997 as a service centre manager in Miami, he has served several roles within the organisation, including regional services director, VP of operations for the US, SVP of network operations for the Americas and CEO for DHL Express US.

He also oversees global sponsorships for the division and will continue to do so in his new role.

As the newly appointed regional CEO for Europe, Parra will manage the operations of the DHL Express business across more than 60 countries and territories. In this capacity, he will lead a team of more than 46,000 employees dedicated to serving a customer base exceeding 1.3 million.

In his new role as regional CEO for the Americas, Williams will be responsible for the management of the DHL Express business in more than 55 countries and territories, leading more than 29,000 employees who serve more than 600,000 customers. He will be based at the DHL Express regional headquarters in Plantation, Florida.

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