Austroads has developed a new framework for smart motorways that focuses on human capabilities
Austroads says it has developed new guidelines to support road managers in better managing smart motorways.
The guideline focus is on the human resource capabilities which are required to support smart motorway operations across all phases of a motorway lifecycle.
‘Smart motorways’ is the term used to describe motorways that have information, communications and control systems incorporated in and alongside the road.
These technology‑based systems are deployed to actively manage traffic flows and improve road capacity and safety, as well as deliver other important outcomes for road users such as better travel reliability and real‑time traveller information.
“The guidance will help agencies plan to better utilise existing infrastructure assets and identify the optimum resources for operating smart motorways,” says Amy Naulls, Austroads transport network operations program manager.
“The guidance will assist road managers to develop detailed policies, processes and procedures to improve smart motorway operations.”
The guidelines are founded on a suggested capability framework which can be applied to a wide range of different operational scenarios and situations. The framework is linked to currently available training material and describes the knowledge, skills and abilities needed to perform tasks across all business functions and levels of organisations.
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The business functions include infrastructure planning and design, responding to unplanned incidents, and the process of integrating design, planning and ongoing operations in delivering the required motorway performance outcomes.
A Smart Motorway Classification Model (SMCM) is introduced as an optional tool that could be used by transport agencies to guide discussions on business capabilities.
The SMCM will enable users to understand typical smart motorway operating characteristics, including technology features that may be used and typical operational outcomes to be achieved.
“Motorway operations can be challenging and high-pressure work environments, where staff must be adaptable to rapidly changing situations. Staff also need to be open to ongoing learning on how to optimise the opportunities which come from new technologies,” Naulls says.
“These guidelines provide an approach to help road managers foster a culture of innovation and facilitate learning.”