Amarok models begin VW recall, Caddys to follow
Volkswagen’s emissions debacle sees finish line as Amarok models gain software fix
Volkswagen Australia is moving to end the emissions scandal that engulfed the German company around the globe last year, with the first vehicles scheduled to be fixed under its voluntary recall program.
Beginning with 8,694 Amarok models, the company says the recall program will address all affected vehicles in the coming months.
"Owners of affected Amarok vehicles have been contacted via email this morning, and will also receive a letter from Volkswagen Group Australia, inviting them to make an appointment with their local Volkswagen dealer," a Volkswagen Australia statement says.
"The recall will involve a software upgrade performed by a Volkswagen dealer technician in under half-an-hour, at no cost to customers."
The company has also moved to assure affected customers that the solution, which involves a software update for the 1.6- and 2.0-litre EA189 diesel engines, will "not lead to a deterioration of the fuel consumption, CO2 emissions, engine performance, torque, and vehicle acoustics".
The result will also "continue to outperform the minimum emissions requirements of both Euro 4 and Euro 5 standards," the company says.
The Amarok is not the only commercial vehicle affected by the recall; Caddy models sold between 2010 and 2015 with either engine are also impacted by the scandal and will be part of the new program.
While the vast number of vehicles involved will be passenger cars, Volkswagen Australia revealed in October that 17,256 of the 90,000-plus VW, Audi and Skoda vehicles fitted with emission-evasive software in Australia are commercial vehicles.
Globally, that number is close to 1.8 million.
Rather than waiting for a letter, customers wanting to know whether their vehicle is involved can enter their Vehicle Identification Number (VIN) on the relevant brand websites (www.volkswagen.com.au, www.audi.com.au, www.skoda.com.auand www.volkswagen-commercial.com.au).
However, Volkswagen says customers should wait until notified by letter before booking a dealer appointment.